Blog | ExcelifySolutions |United Kingdom |Telemarketing

Jun 7, 20222 min read

How to optimise the sales funnel

The sales funnel is a structural representation of a customer’s journey with a brand. Read more here:

May 30, 20222 min read

Negotiation tips and tactics

Successful negotiations require certain skills to achieve. Whether you are the buyer or the seller, it’s useful to know how to negotiate.

May 11, 20223 min read

Active listening and its importance

Active listening builds strong relationships and, while it may not come naturally to many of us, it’s a vital communication skill.

Apr 25, 20222 min read

Appreciation and why it’s important

Appreciation is all about acknowledging the inherent value of your employees and understanding that their work should not go unrecognised.

Apr 11, 20223 min read

Redefining Customer Service

Customer service is becoming a bigger and bigger priority. Read more here

Apr 6, 20222 min read

Why kindness in business is important and no longer optional

While kindness has always been preferred at work, it is no longer optional in business. But why is this exactly? Dive in and read on further

Apr 4, 20223 min read

Understanding Sales Cycle

It’s true that different companies may vary in the way that they define their sales cycles. Read more here

Mar 31, 20223 min read

Spring cleaning tips to boost productivity and happiness at work

The state of your workspace has a big impact on the way you do your job. Read more here

Mar 28, 20223 min read

Emotional intelligence and customer service

the emotional intelligence, of yourself and/or employees that may intermingle with customers and clients, play a big role. Read more here

Mar 17, 20223 min read

How to embrace the unexpected at work

Embracing change can be difficult at the best of times. But how can you make it easier to deal with? Read here

Mar 9, 20223 min read

Problem Solving Skills and why are they important.

Problem-solving skills can be boiled down to 6 separate skills. Find out more in this article.

Mar 4, 20223 min read

When Employees Feel Seen, Companies Suceed

While it is important to keep your customers satisfied, it is equally as important to make sure your employees are happy working for you.

Mar 1, 20222 min read

What do buyers really want?

It’s common to hear complaints about how difficult clients can be to please. Read here to find out what do customers really want?

Feb 22, 20223 min read

The importance of understanding and exceeding customer expectations

Customers that receive amazing customer service will tend to return to the organisation that provided them with it. Read more here

Feb 21, 20223 min read

Beating Winter Blues At Work

It is estimated that seasonal affective disorder affects the lives of roughly 2 million people in the UK. Here are some tips to prevent it.

Feb 18, 20222 min read

Why feedback is important?

Feedback can be a blessing that companies simply can’t afford to ignore. So, here are some reasons why feedback is important.

Feb 15, 20223 min read

Why outsourcing lead generation is important for start-ups?

If you are the owner of a start-up company then you know how much hard work it takes even without having to worry about generating leads.

Feb 14, 20222 min read

What is CX and how has it changed in 2022?

Customer experience (CX) refers to how a business engages with its customers at every step during the interaction they have together.

Feb 9, 20224 min read

Sense of belonging in the workplace

Feeling like you belong is essential for people. According to psychologists, it rivals our need for love so you can see why it would be...

Feb 6, 20223 min read

What to avoid when writing professional Emails

Communication is vital for business to be carried out smoothly and emails can sometimes be a dominant form of communication in this regard.